Inbound Supply Chain Lead — Global Ops & Customs Equity

Hinge Health; San Francisco (CA); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Equity

Medical benefits

401(k)

Job summary

Hinge Health is seeking a highly skilled Supply Chain Program Manager to join the Logistics team as Inbound lead for international products. You will own end-to-end inbound processes, partner with vendors, the customs broker, logistics, and hardware teams to keep shipments moving and ensure compliant documentation and timely receipt.

This role rewards practical problem solving and cross-functional collaboration, with responsibilities ranging from process improvement and invoice validation to

Qualifications

• 5+ years of experience in supply chain, operations, or program management, including international inbound products and vendors.
• Working knowledge of customs and duties processes, including HS codes and supporting documentation.
• Experience managing cross-functional operational processes from vendor coordination through inbound receipt and invoice validation.

Responsibilities

• Own the end-to-end inbound process for international products, coordinating with vendors and customs broker.
• Ensure accurate commercial documents, HS codes, and validated invoices.
• Track performance, identify gaps, and implement corrective actions with partners.

Skills

End-to-end inbound

Vendor management

Customs & duties

Invoice validation

Cross-functional collaboration

HS codes

Tools

NetSuite

Job description

Hinge Health is seeking a highly skilled Supply Chain Program Manager to join the Logistics team as Inbound lead for international products. You will own end-to-end inbound processes, partner with vendors, the customs broker, logistics, and hardware teams to keep shipments moving and ensure compliant documentation and timely receipt.

This role rewards practical problem solving and cross-functional collaboration, with responsibilities ranging from process improvement and invoice validation to