Inbound Service & Sales Specialist

Alpine Specialty Services; Mountlake Terrace (WA); Vor Ort; USD 29.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with company match

Professional coaching on-site

Free on-site gym and game room

Drinks and snacks stocked daily

Employee discounts on services

Company events and recognition

Zusammenfassung

Alpine Specialty Services is hiring a Customer Service and Sales Representative in Mountlake Terrace, WA. You’ll start with paid training at $20.00 per hour and move to $21.00–$22.00 per hour after training, with potential to earn $27.00–$35.00+ per hour including performance bonuses.

In this consultative role, you’ll answer inbound calls, schedule appointments, educate customers about services, and recommend solutions that meet needs—without cold calling or high-pressure sales.

Qualifikationen

• Experience in customer service, inside sales, retail sales, hospitality, appointment scheduling, call center operations, or administrative support is highly valued.
• Strong communication skills, computer proficiency, and a positive, solution-oriented attitude are essential.

Aufgaben

• Answer incoming customer calls and respond to service requests
• Schedule appointments accurately and efficiently
• Educate customers about available services and solutions
• Recommend additional services that provide value based on customer needs
• Build trust through professional, consultative conversations
• Maintain accurate customer information and documentation
• Coordinate with internal teams to ensure a seamless customer experience
• Help support company growth through exceptional service and relationship building

Kenntnisse

Customer service

Inside sales

Retail sales

Hospitality

Appointment scheduling

Call center operations

Administrative support

Jobbeschreibung

Alpine Specialty Services is hiring a Customer Service and Sales Representative in Mountlake Terrace, WA. You’ll start with paid training at $20.00 per hour and move to $21.00–$22.00 per hour after training, with potential to earn $27.00–$35.00+ per hour including performance bonuses.

In this consultative role, you’ll answer inbound calls, schedule appointments, educate customers about services, and recommend solutions that meet needs—without cold calling or high-pressure sales.