Inbound Sales Representative - #121080

iQor, Inc.; Charlotte (NC); Remote; USD 18,000 - 26,000; Full time

Job summary

iQor, Inc. in Charlotte, NC is seeking an Inbound Sales Agent to handle customer calls and provide exceptional service. The role involves selling devices and accessories, communicating promotions, and ensuring accurate coverage information.

The position offers remote work after in-office training, with onboarding and training dates scheduled in late November. Strong communication and sales experience are required, along with flexible availability for shifts, including weekends.

Qualifications

• Excellent verbal and written communication skills.
• Experience selling in a call center or high-volume support environment.
• Ability to work independently and in a team.
• Maintain accuracy and meet production standards.
• Reliable attendance and punctuality are essential.
• Willingness to work various shifts, including nights and weekends if needed.

Responsibilities

• Answer inbound calls with energy and professionalism.
• Sell client devices, accessories, and add-ons.
• Clearly communicate promotions and identify best value for customers.
• Check and verify customer coverage.
• Stay updated on product updates and offers.
• Follow one-call resolution procedures.
• Deliver excellent customer service and timely issue resolution.
• Educate customers about our clients' products and services.

Skills

Verbal communication

Written communication

Interpersonal skills

Call center sales

Teamwork

Attendance reliability

Shift flexibility

Education

High school diploma or equivalent

Job description

Location: Charlotte, North Carolina, United States

Posted Date: 11/06/2026

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

We are searching for a polite, professional Inbound Sales Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller. Inbound Sales Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

REMOTE POSITION AFTER IN-OFFICE TRAINING

Pay Rate: $16 per hour

Onboarding Date: November 24, 2026

Training Date: November 30, 2026

Responsibilities:

• Answer inbound calls and greet customers with energy and enthusiasm.
• Selling client devices, accessories, and add-ons.
• Clearly communicate current promotions and offers while helping customers identify the best available value.
• Check and verify customer coverage.
• Stay current on product updates, promotions, policies, and available offers.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
• Take an active role in educating customers about our clients products and services.

Requirements:

Training Schedule will be Monday - Friday, 8:30-5:30

Production Schedules will vary, Monday - Friday 8:00am - 10:00pm and Saturday-Sunday 10:00am-7:00pm

• Exceptional verbal, written, and interpersonal communication skills.
• Sales experience in a call center environment.
• Must have ability to work independently and in a team environment.
• Ability to maintain accuracy and production standards.
• Predictable and consistent attendance is an essential function of this position.
• You have the flexibility to work any shift, including nights and especially weekends.

Education Requirements:

High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.

Consistent attendance is an essential function of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.