Inbound Sales Representative

Freddie Mac; Philadelphia (Philadelphia County); Remote; USD 45,000 - 74,000; Full time

Job summary

Freddie Mac seeks a Sales Consultant for Senior Care to assist families in navigating care options. The role involves educating clients, handling inbound calls, and exceeding sales benchmarks. With a salary base of $45,760 and an inclusive culture, this opportunity allows for impactful work from a remote setting.

Benefits

Comprehensive benefits package

401(k) plan with employer match

Supportive and inclusive culture

Qualifications

• Minimum of two years of experience in inside sales or call center.
• Proficient in multitasking, managing calls while taking notes.
• Successful completion of training program required.

Responsibilities

• Educate families on senior care solutions.
• Handle inbound calls and conduct consultations.
• Meet daily production benchmarks for calls.

Skills

Multitasking

Customer service

Sales

Tools

CRM system

Word

Excel

Job description

Employer Industry: Senior Care Advisory Services

Why consider this job opportunity:
- Base salary of $45,760, with potential on-target earnings of up to $74,000, including an uncapped variable bonus
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) plan with employer match
- Opportunity to work remotely from home
- Supportive and inclusive company culture focused on diversity, equity, and inclusion
- Chance to make a meaningful impact by helping families navigate senior care options

What to Expect (Job Responsibilities):
- Serve as an expert resource for families seeking senior care options, ensuring an exceptional customer experience
- Handle inbound, pre-screened leads and conduct in-depth initial consultation calls
- Educate families on tailored senior care solutions and connect them with appropriate communities and providers
- Act as a liaison between families and senior housing communities or care providers
- Meet daily production benchmarks for inbound and outbound calls to drive successful outcomes

What is Required (Qualifications):
- Minimum of two years of experience in inside sales or an inbound call center
- Proven history of exceeding sales targets
- Strong multitasking abilities, including talking on the phone while taking notes
- Proficient computer and typing skills, including knowledge of Word and Excel, and ability to navigate an internal CRM system
- Successful completion of a new hire training program

How to Stand Out (Preferred Qualifications):
- Experience in a customer-facing role within the senior care industry

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