Inbound Sales Pro: Build Relationships & Upsell

Deluxe Corporation; Wisconsin; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Tuition Reimbursement

Job summary

Deluxe Corporation is seeking a customer-focused sales agent to handle inbound calls from small businesses. You will identify sales opportunities through consultative conversations and cross-sell additional products and services.

Responsibilities include meeting monthly metrics, following a structured sales approach, and efficiently navigating multiple PC order systems while engaging customers with a premium service experience.

Qualifications

• Customer-facing experience in retail or call center.
• Strong communication skills and ability to listen.
• HS/GED required and willingness to learn.

Responsibilities

• Meets monthly performance metrics for revenue and customer experience.
• Follows prescribed sales approach to increase average spend.
• Efficiently multi-tasks across multiple order systems while talking with customers.
• Manage a high volume of customer inquiries daily with professionalism.
• Place high quality accurate orders representing a premium printing supplier.

Skills

Rapport building

Genuine engagement

Problem solving

Needs-based selling

Salesforce proficiency

Office 365 proficiency

Education

HS/GED

Tools

Salesforce

Microsoft Office 365

Job description

Deluxe Corporation is seeking a customer-focused sales agent to handle inbound calls from small businesses. You will identify sales opportunities through consultative conversations and cross-sell additional products and services.

Responsibilities include meeting monthly metrics, following a structured sales approach, and efficiently navigating multiple PC order systems while engaging customers with a premium service experience.