Inbound Sales Development Representative

Instrumentl; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Home-office stipend

Bi-annual company retreats

Job summary

Instrumentl is hiring an inbound Sales Development Representative to be the first contact for nonprofits and universities exploring Instrumentl’s platform. You will qualify inbound leads, perform high-volume outreach, and set the stage for the sales team to close deals.

This role suits a sales professional early in their career or someone switching into sales who wants to help mission-driven organizations access grant funding.

Qualifications

• 1+ year of selling experience or 3+ years in another industry seeking a move into sales.
• Comfortable in fast-paced environments with a sense of humor and a bias toward action.
• Excellent written and verbal communication skills.

Responsibilities

• Qualify and respond to inbound leads quickly with warmth and attention to detail.
• Drive high-volume outreach; target 400+ dials per week and book 10+ demos weekly.
• Document account and decision-maker details in the CRM to support the sales team.
• Engage with a variety of nonprofits and universities to convey Instrumentl's value.

Skills

Inbound selling

CRM tools

Communication

Lead qualification

Tools

CRM software

Job description

Hello, we’re Instrumentl. Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that.

Hello, we’re Instrumentl. Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that. Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. More than 5,500 nonprofits use Instrumentl to discover, track, and win grant funding, from local community organizations to the San Diego Zoo and the University of Alaska. Collectively they’ve moved over $1 billion through our platform. We're growing quickly, customers love us (check out our G2 reviews!), and we're hiring people who want to build something that matters.

About The Role

We’re hiring an Inbound Sales Development Representative, reporting to the Senior Sales Development Manager, to be the first point of contact for nonprofits and universities reaching out to learn about Instrumentl. You’ll qualify inbound leads, run high-volume outreach to warm prospects and set up the sales team to close, all while helping mission-driven organizations access the funding they need to grow their impact.

This role is perfect for a sales professional early on in their career, or someone looking to career switch into sales, that wants to help some of the best organizations in the world.

What You’ll Do

Inbound Lead Management

• Qualify and respond to inbound leads quickly, with warmth and strong attention to detail
• Drive top-of-funnel volume through calls and emails, with a target of 400+ dials per week
• Book 10+ demos for the team every week through top of funnel outreach (we have people doing more than 10/week today)
• Win over organizations with fast follow-through, strong attention to detail, and palpable customer empathy

Pipeline & Collaboration

• Track and document account and decision-maker details in our CRM to set the team up to close
• Learn how Instrumentl’s value proposition applies to different types of organizations so you can engage in high-quality conversations
• Surface insights and blockers from prospect conversations to improve our pitch and process

Required

What you'll bring:

• You have spent at least one (1) year selling, or 3+ years in another industry and want to get into sales
• You are comfortable in fast-paced environments, and you bring a dose of humility and a sense of humor to work every day
• You welcome feedback, champion new ideas, and encourage others to do likewise
• You’re curious and are constantly getting to the bottom of things
• You have a bias towards action
• You don’t mind rolling up your sleeves and doing hard work
• You have excellent written and verbal communication skills

Nice to Have

• Internship or leadership experience
• Interest in startups or the nonprofit sector
• Familiarity with CRM tools or sales engagement platforms

Compensation & Benefits

For US-based candidates, the target compensation for this role is $65,000 base salary plus $25,000 variable, for an OTE of $90,000. Final compensation is determined based on experience, skillset, scope of responsibility, interview performance, and geographic location. We’re committed to paying competitively and equitably.

Benefits

• 100% covered health, dental, and vision insurance for employees (50% for dependents)
• Generous PTO, including parental leave
• 401(k)
• Company laptop and home-office stipend
• Bi-annual company retreats

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.

Instrumentl is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected status. We encourage candidates from all backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.