Inbound Operations Team Leader (OVERNIGHT)

Target; Village of Westbury (NY); On-site; Full time

Job summary

Join a leading company as an Inbound Operations Team Leader where you will develop essential skills in guest service and retail business fundamentals. You will lead a team, manage operations, and ensure a positive shopping experience for guests. This role requires flexibility in hours and a commitment to a guest-first culture, making it ideal for those who thrive in dynamic environments. Enjoy comprehensive benefits and the opportunity to grow within a supportive team.

Benefits

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Paid sick leave

Qualifications

• Enjoy helping others in a fast-paced environment.
• Ability to lead, learn new technology, and work independently.

Responsibilities

• Leading and coaching a team of hourly team members.
• Understanding sales goals and executing workload plans.
• Creating a welcoming environment for guests.

Skills

Guest Service

Leadership

Communication

Flexibility

Education

High school diploma or equivalent

Job description

The pay range per hour is $26.00 - $44.20.

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. Find more benefits details at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process, and efficiency who enable a consistent experience for our guests by ensuring products are merchandised, available, accurately priced, and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all GM areas of the store. This team manages Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

Role of Inbound Operations Team Leader

As an Inbound Operations Team Leader, you will develop skills in:

1. Guest service fundamentals and building a guest-first culture
2. Retail business fundamentals including sales trends, inventory management, shopping patterns, pricing, and promotions
3. Planning daily/weekly workload to support business priorities and sales goals
4. Leading and coaching a team of hourly team members, including interviewing, developing, evaluating, and retaining talent

Typical Responsibilities

• Understanding sales goals, executing workload plans to meet department and store sales and guest engagement targets
• Leading and sharing expertise in operations, accuracy, and efficiency
• Establishing clear goals with your leader and holding team members accountable
• Utilizing workload planning tools to ensure areas are guest-ready at store opening
• Assigning daily tasks based on workload and traffic patterns, aligned with business priorities
• Working a schedule that includes early mornings, evenings, overnight shifts, and weekends
• Reviewing backroom and sales floor areas to identify and resolve gaps
• Ensuring product availability for purchase
• Supporting organizational and operational change initiatives
• Building and developing a team through onboarding and ongoing training
• Demonstrating inclusivity, valuing diversity, and creating equitable experiences
• Leading a safety and compliance culture, including safety behaviors, hazard correction, and incident reporting
• Modeling physical security processes and supporting merchandise protection strategies
• Following safe and secure training if applicable
• Addressing emergency and compliance needs
• Supporting guest services such as cashiering, order pickup, and Drive Up while ensuring compliance with laws
• Creating a welcoming environment for guests and team members
• Engaging with guests and assisting with their needs, thanking them for shopping at Target
• Performing other duties as needed based on business requirements

Qualifications

This may be the right job if you enjoy helping others, thrive in a fast-paced environment, and are flexible with hours, including nights, weekends, and holidays. Basic requirements include:

• High school diploma or equivalent
• Age 18 or older
• Preferred but not required: retail experience
• Ability to lead, learn new technology, work independently and in a team, prioritize tasks, and communicate effectively

Additional Expectations

Ability to access all areas of the store, interpret instructions, handle cash operations, climb ladders, move merchandise safely, and work in varying temperatures. Reliable attendance and a flexible schedule are essential.

Benefits Eligibility

For benefits eligibility details, visit: https://tgt.biz/BenefitsForYou_C

ADA Accommodation

Target provides reasonable accommodations upon request for applicants with disabilities. For assistance, visit your nearest Target store or contact Guest Services at 1-800-440-0680.