Inbound Call Center Scheduler for Home Improvement Demos

Jacob Sunrooms, Exteriors & Baths; Fairview Heights (IL); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Simple IRA with matching funds

Base pay with bonuses

Job summary

Jacob Sunrooms, Exteriors & Baths in Fairview Heights, Illinois, is seeking a motivated call center representative to set in-home demonstration appointments with potential clients. This role involves handling inbound calls, and no cold calling or sales is involved.

The ideal candidate will have strong communication skills and a customer service orientation. Reliable transportation is required, and on-the-job training will be provided. The position offers a pay range of $16–$19 per hour, plus bonuses upon training completion.

Qualifications

• Strong communication skills and excellent customer service.
• Outgoing, energetic, and motivated personality.
• Reliable transportation required.
• Basic proficiency with Microsoft Word, Excel, and Outlook.
• Call center experience is a plus.

Responsibilities

• Schedule in‑home demonstration appointments for prospective clients.
• Use provided scripts during customer interactions.
• Maintain accurate records of appointments and follow‑ups.
• Support the team in achieving appointment conversion goals.

Skills

Strong communication skills

Excellent customer service

Basic proficiency with Microsoft Word, Excel, and Outlook

Outgoing and energetic personality

Job description

Jacob Sunrooms, Exteriors & Baths in Fairview Heights, Illinois, is seeking a motivated call center representative to set in-home demonstration appointments with potential clients. This role involves handling inbound calls, and no cold calling or sales is involved.

The ideal candidate will have strong communication skills and a customer service orientation. Reliable transportation is required, and on-the-job training will be provided. The position offers a pay range of $16–$19 per hour, plus bonuses upon training completion.