In-Suite Dining Server | Casual

Fairmont Hotels & Resorts; Wailea (HI); On-site; USD 18,000 - 26,000; Full time

Job summary

Fairmont Kea Lani in Maui, Hawaii, is seeking an In Suite Dining Server to deliver in-suite dining with aloha spirit. You will connect guests to local flavors, ensure timely service, and uphold the resort’s guest experience standards in a luxury hotel setting.

Requirements include at least 1 year in Food & Beverage and preferably experience in a luxury hotel environment. The role emphasizes impeccable service, knowledge of menu items, and adherence to safety standards.

Qualifications

• 1 year work experience in Food & Beverage
• Previous experience in luxury hotel environment desirable

Responsibilities

• Deliver In Suite Dining orders to guests in a timely manner, according to company standards and guest’s delivery preference selection
• Before starting, check with cashier regarding specific duties for the shift
• Check service stations for necessary equipment and set up: ice, dishes, utensils, cleaning/sanitation equipment; replenish as needed
• Perform floor sweeps as needed, picking up used In Suite Dining equipment, tableware and table linens
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards

Skills

Food & Beverage

F&B experience

Job description

Company Description

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

Company Description

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

Job Description

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As an In Suite Dining Server, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.

Hourly Rate: $16.00

What you will be doing:

• Deliver In Suite Dining orders to guests in a timely manner, according to company standards and guest’s delivery preference selection
• Before starting, check with cashier regarding specific duties for the shift
• Check service stations for necessary equipment and set up: ice, dishes, utensils, cleaning/sanitation equipment; replenish as needed
• Perform floor sweeps as needed, picking up used In Suite Dining equipment, tableware and table linens
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards

Schedule:

Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Qualifications

• 1 year work experience in Food & Beverage
• Previous experience in luxury hotel environment desirable

Licenses or Certificates

• Valid Driver’s License
• TB Clearance
• Maui County Liquor Card
• Food Safety Certification or ServSafe Certification

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today

Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?

So you can discover a world where life pulses with passion!

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani