In-Store Visual Merchandiser - Broadway

Prada; New York (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

Prada Group is seeking an In-Store Visual Manager to oversee fitouts of shop windows and interiors across the New York metro area. You will implement HQ visual guidelines to maintain brand standards and drive sales, coordinating with store leadership and HQ teams for timely execution.

Responsibilities include managing on-site fitouts, training local staff, and reporting feedback on displays and market trends to HQ.

Qualifications

• Strong organizational skills with multi-tasking ability.
• Flexible schedule to cover store hours and visits.
• Excellent customer service and communication skills.
• Attention to detail in visual displays and merchandising.
• Business awareness and market sensitivity.
• Ability to build relationships and work in a team.
• Reliable and dependable in a field-based role.

Responsibilities

• Visit New York Metro and Northeast stores to implement fitouts.
• Coordinate with store management to prepare products and materials.
• Lead changes to displays based on product availability and season.
• Hold regular meetings with store contacts to share information.
• Collaborate with HQ Visual Merchandising to optimize looks for markets.
• Monitor delivery of new arrivals and simulate product launches.
• Train store management on fitout maintenance and standards.
• Organize and lead training on Visual Merchandising basics.
• Document changes with photos and report to HQ as needed.
• Liaise with HQ Communications for in-store events and PR photos.

Skills

Strong organizational skills

Schedule flexibility

Superior customer service

Excellent communication

Attention to detail

Business awareness

Relationship building

Dependability

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job Summary/Purpose:

The In-Store Visual Manager is responsible for managing the fitouts of shop windows and interiors at all area locations, sharing and implementing the guidelines defined by the Visual Merchandising Office, in compliance with the highest qualitative standards, the brand image and the Company products, with the purpose of increasing sales. Ensures on a daily basis the maintenance of fitouts of shop windows and interiors.

Duties and Responsibilities:

• Visits New York Metro area and Northeast stores on a rotating basis to carry out fitouts of store windows and interiors based on the defined time frame, implementing the guidelines received from the Visual Department at the Headquarters and ensuring their maintenance on a daily basis.
• Coordinates and partners with the management of each store to prepare product and materials prior to their visit, or provides instruction and feedback remotely to enable the store to implement displays.
• Regularly manages the implementation of changes needed at each location according to store differentiation, product assortment, sales trends, market peculiarities, and customer targets, and references competitors in compliance with the guidelines provided by the HQ Visual Merchandising Department.
• Leads regular meetings with all store points-of-contact in order to efficiently streamline the sharing of information.
• Partners closely with HQ Retail Merchandising for the implementation of fitouts fostering customer traffic and sales growth through the identification of appropriate looks for the market, the customers, and the season, based on product availability and always in compliance with the guidelines of the HQ Visual Merchandising Department.
• Keeps in touch with the management of each store in order to monitor the delivery of new arrivals at each location, and from time to time, creates simulations with new product groups in order to share with other area stores or to quickly implement a product launch across all locations.
• Provides appropriate instruction to Store Management (including, but not limited to: General Managers, Assistant General Managers, Department Managers) so that they may contribute to the maintenance of the fitout of their own Departments inside each store.
• Organizes and leads trainings on the basics of Visual Merchandising for the full staff at each area store.
• Consolidates pictures of changes made at each location, personally and remotely, and promptly communicates the images to the HQ Visual Department based on requested timing in order to allow feedback and time for adjustments as needed.
• Liaises with the HQ Visual and Retail Merchandising, to periodically provide information on implemented fitouts for each location as well as sales feedback by product category, monitoring competitors and the local markets in general.
• Consolidates and reports feedback on the condition of store interiors, shop windows, display elements and objects. Follows up with location managers and the relevant HQ departments, seeing store maintenance issues through to a prompt conclusion.
• Is responsible for the visual props management at each location. Trains the relevant staff of each store in the proper care of display objects in front and back of house, and their eventual replenishment, returns or destruction. Regularly inspects prop areas, notifies store staff when maintenance is needed, and assists with organization.
• Partners with HQ Communications and PR Departments for the implementation of In-Store Events and Press Presentations at each store. Coordinates and oversees the professional photography of events when required.

Qualification and Skills:

• Strong organizational skills, multi-tasking and prioritizing capabilities.
• Flexibility in schedule and working hours.
• Superior customer service skills.
• Excellent communication and interpersonal skills.
• Attention to detail.
• Business awareness.
• Relationship building and teamwork.
• Dependability.

Physical Requirements:

• Ability to stand for long periods of time.
• Some lifting including garments, hangers, and boxed merchandise.
• Ability to operate all equipment needed for the job.

The annual salary range for this position may vary from $75,000 - $80,000, and if applicable, may be eligible for bonuses and other incentive opportunities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.