In-Store Tech Support & Device Setup Specialist

Talentify; Sacramento (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Wellness support

Job summary

Best Buy is seeking a Geek Squad Agent in Sacramento, CA, to provide technology support and solutions for customers in-store. You will assist customers with devices, offer expert advice, and partner with colleagues for complex repairs. A flexible schedule is required.

This role requires a passion for technology and customer service, with a commitment to enhancing customer experiences. Employees enjoy competitive pay, employee discounts, financial resources, and wellness support.

Qualifications

• 3 months of experience in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Provide positive service to customers during check-in and checkout.
• Understand technology issues by asking questions and providing estimates.
• Help customers set up new devices and advise on repairs or replacements.
• Monitor service queues and provide status updates.
• Maintain knowledge through certified training courses.
• Communicate effectively with fellow agents.

Skills

Customer service

Technology problem-solving

Effective communication

Job description

Best Buy is seeking a Geek Squad Agent in Sacramento, CA, to provide technology support and solutions for customers in-store. You will assist customers with devices, offer expert advice, and partner with colleagues for complex repairs. A flexible schedule is required.

This role requires a passion for technology and customer service, with a commitment to enhancing customer experiences. Employees enjoy competitive pay, employee discounts, financial resources, and wellness support.