In-Store Tech & Service Specialist

Southhavenmi; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive base salary

Employee stock purchase plan

401(k) plan

Access to free money coaches

Job summary

A leading telecommunications company is looking for a retail customer service representative to enhance customer experiences and help meet their technology needs. The role emphasizes personalized service, the use of digital tools for product demonstration, and collaboration with team members to ensure customer satisfaction. Candidates should have a high school diploma and experience in customer service or sales. This position is based in South Haven, MI and requires a passion for customer advocacy and a competitive spirit.

Qualifications

• 6 months of customer service and/or sales experience preferred in retail.
• Passionate about serving customers and advocating for their needs.
• Competitive drive in a fast-paced environment.

Responsibilities

• Engage customers and meet their technology needs.
• Utilize digital tools for product demonstrations.
• Collaborate with team members to enhance customer experience.
• Participate in required training for retail processes.

Skills

Customer service

Sales proficiency

Digital tool usage

Problem-solving skills

Education

High School Diploma/GED

Job description

A leading telecommunications company is looking for a retail customer service representative to enhance customer experiences and help meet their technology needs. The role emphasizes personalized service, the use of digital tools for product demonstration, and collaboration with team members to ensure customer satisfaction. Candidates should have a high school diploma and experience in customer service or sales. This position is based in South Haven, MI and requires a passion for customer advocacy and a competitive spirit.