In-Store Tax Pro — Client-Facing Returns

LS Solutions; Oak Brook (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

LS Solutions in Oak Brook, IL is seeking an In-store Tax Preparer (Client-Facing) to interview customers, review financial documents, and prepare federal and state income tax returns using tax software.

Explain tax results clearly, answer client questions, and provide guidance to help filing decisions while ensuring full compliance. Collaborate with peers and remote experts on complex returns to deliver accurate results and a positive in-store experience.

Qualifications

• Strong knowledge of federal and state tax preparation and compliance.
• Excellent customer communication and trust-building skills.
• Detail-oriented document review and accurate return preparation.
• Ability to learn continuously and adapt to changing tax requirements.
• Team-oriented mindset and willingness to consult experts when needed.

Responsibilities

• Collect and analyze client tax information and supporting documentation
• Prepare and verify individual tax returns using provided tools
• Communicate results, review outcomes, and address client questions
• Stay current on tax law changes and software/product updates
• Collaborate with peers and remote experts on complex returns
• Contribute to a positive, inclusive in-store customer experience

Skills

Tax preparation

Federal tax

State tax

Customer communication

Attention to detail

Team collaboration

Job description

LS Solutions in Oak Brook, IL is seeking an In-store Tax Preparer (Client-Facing) to interview customers, review financial documents, and prepare federal and state income tax returns using tax software.

Explain tax results clearly, answer client questions, and provide guidance to help filing decisions while ensuring full compliance. Collaborate with peers and remote experts on complex returns to deliver accurate results and a positive in-store experience.