In-Store Shopper: Flexible Weekends & Benefits

Whole Foods Market; West Palm Beach (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery and pickup across produce, meats, dairy, prepared foods, and more. You will work with the Customer Service & E-Commerce teams, handling orders with accuracy and speed during peak hours, weekends, and holidays.

The role emphasizes learning product knowledge, delivering exceptional customer experiences, and maintaining clean staging areas while staying compliant with store policies and safety

Qualifications

• Strong customer service and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to peak hours and high demand.
• Willingness to cross-train to support other tasks.
• Ability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Multitasking

Flexibility

Adaptability

Cross-training

Technology proficiency

Team collaboration

Clear communication

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery and pickup across produce, meats, dairy, prepared foods, and more. You will work with the Customer Service & E-Commerce teams, handling orders with accuracy and speed during peak hours, weekends, and holidays.

The role emphasizes learning product knowledge, delivering exceptional customer experiences, and maintaining clean staging areas while staying compliant with store policies and safety