In-Store Shopper - Flexible Hours & Weekend Availability

Whole Foods Market, Inc; San Jose (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market, Inc in San Jose, CA is seeking an In-Store Shopper to prepare and fulfill customer orders for delivery or pickup. This role emphasizes flexible hours, including weekends, nights, and holidays, to meet peak customer demand and ensure timely order processing.

Shoppers will use handheld devices, learn product details, and deliver high-quality service while maintaining orderly staging areas and compliance with safety and store policies.

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Responsibilities

• Fulfills online orders accurately using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Detail orientation

Flexible schedule

Multitasking

English proficiency

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc in San Jose, CA is seeking an In-Store Shopper to prepare and fulfill customer orders for delivery or pickup. This role emphasizes flexible hours, including weekends, nights, and holidays, to meet peak customer demand and ensure timely order processing.

Shoppers will use handheld devices, learn product details, and deliver high-quality service while maintaining orderly staging areas and compliance with safety and store policies.