In-Store Sales & Service Expert

The Home Depot; Lansing (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

The Home Depot in Lansing, MI is seeking a Customer Service/Sales associate to greet customers, assess their needs, and provide assistance to help complete projects. You will learn product details, use store tools, and inform customers to sell an entire project while keeping areas stocked, clean, safe, and shop-able.

The role emphasizes safety training, following policies, and collaborating with the Department Supervisor and other departments to ensure excellent service.

Qualifications

• Greeting customers and assessing needs to provide assistance.
• Learning product details to help inform purchases.
• Closing sales and recommending solutions for projects.
• Maintaining in-stock conditions and a safe, clean area.

Responsibilities

• Greet, qualify, recommend and close every customer in the department.
• Keep assigned areas stocked, clean, safe, and shop-able.
• Follow safety policies and complete safety training.
• Report hazards to the Manager on Duty and work with multiple departments.

Job description

The Home Depot in Lansing, MI is seeking a Customer Service/Sales associate to greet customers, assess their needs, and provide assistance to help complete projects. You will learn product details, use store tools, and inform customers to sell an entire project while keeping areas stocked, clean, safe, and shop-able.

The role emphasizes safety training, following policies, and collaborating with the Department Supervisor and other departments to ensure excellent service.