In-Store Sales Leader — Growth, Coaching & Service

Cole Haan; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Cole Haan in Asheville, NC is seeking a Sales Lead to drive store performance and foster a positive team culture. You will guide in-store activities, meet sales and KPI targets, manage expenses, and uphold company policies while delivering exceptional customer service.

You will build a dedicated team, coach staff, train, and address performance issues. You will ensure loss prevention, health and safety compliance, and maintain merchandising standards in line with Cole Haan expectations.

Responsibilities

• Drive financial growth by achieving sales and KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals
• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues
• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

Job description

Cole Haan in Asheville, NC is seeking a Sales Lead to drive store performance and foster a positive team culture. You will guide in-store activities, meet sales and KPI targets, manage expenses, and uphold company policies while delivering exceptional customer service.

You will build a dedicated team, coach staff, train, and address performance issues. You will ensure loss prevention, health and safety compliance, and maintain merchandising standards in line with Cole Haan expectations.