In-Store Sales & Guest Experience Associate

Bath & Body Works; Monroe (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% discount

DailyPay

Tuition assistance

Health benefits

Job summary

Bath & Body Works is seeking a Sales Support associate in Ohio to help deliver the sales plan through effective customer engagement and product knowledge. You will support a high-energy store environment, provide personalized recommendations, and help maintain presentation standards.

The role emphasizes customer service excellence, collaboration with team members, and flexibility to work evenings, weekends, and holidays while supporting store operations and cash wrap activities.

Qualifications

• Thrive in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication, open to feedback, and quick to adapt.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and varied shifts (evenings, weekends, holidays).

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors and product knowledge.
• Create genuine connections with customers by uncovering needs and making personalized recommendations.
• Replenish and recover merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, visual presentation, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience and manage transactions.

Skills

Customer-first focus

Sales experience

Communication skills

De-escalation ability

Flexible shifts

Job description

Bath & Body Works is seeking a Sales Support associate in Ohio to help deliver the sales plan through effective customer engagement and product knowledge. You will support a high-energy store environment, provide personalized recommendations, and help maintain presentation standards.

The role emphasizes customer service excellence, collaboration with team members, and flexibility to work evenings, weekends, and holidays while supporting store operations and cash wrap activities.