In-Store Sales & Customer Experience Pro

Crocs; Aurora (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Crocs is seeking a Sales Associate in a retail environment. You will engage customers, promote Crocs products, and contribute to achieving store goals with a team that values energy and a positive culture.

The role emphasizes delivering memorable shopping experiences, staying informed about product launches, and collaborating with management to drive sales and adherence to store policies. Ability to handle physical tasks in a busy store is expected.

Qualifications

• Must be 16 years or older.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.
• Team-first approach and a desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.

Job description

Crocs is seeking a Sales Associate in a retail environment. You will engage customers, promote Crocs products, and contribute to achieving store goals with a team that values energy and a positive culture.

The role emphasizes delivering memorable shopping experiences, staying informed about product launches, and collaborating with management to drive sales and adherence to store policies. Ability to handle physical tasks in a busy store is expected.