In-Store Retail Shopper - Eataly Flatiron

Eataly North America; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Eataly North America is seeking an upbeat In-Store Retail Shopper for its Flatiron location. The Front End Sales Associate handles payments, assists guests, and ensures accurate processing of online and in-store orders, while delivering friendly product guidance.

The role involves item selection, scanning, assisting customers, and possible rotations to Bakery or Fresh Pasta counters. High school diploma preferred; base pay $17 per hour; benefits included.

Qualifications

• Basic math and cash-handling skills.
• Basic knowledge of the functions of cash registers.
• Personal shopping experience preferred.

Responsibilities

• Selects and scans items for orders placed.
• Provides guests with information and help on products.
• Responds to questions regarding items.
• Confirms orders and delivery timelines.
• Handpicks and packs orders for customers.
• Processes payments and provides change.
• Restocks displays and assists team members.
• Possible rotations to Bakery or Fresh Pasta counters.
• Performs other duties as required.

Skills

Cash handling

Cash registers

Personal shopping

Education

High school diploma

Tools

Handheld scanner

Job description

In-Store Retail Shopper - Eataly Flatiron

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

At Eataly, this position is referred to as a "Front End Sales Associate". The Front End Sales Associate handles payments and ensures accurate accounting of all transactions, collections and disbursements for online orders. Reports to the Front End Manager.

• Selects and scans items, using a handheld mobile device, for orders placed
• Provides clients with information and help on products
• Responds to questions regarding items, such as fashion products
• Confirms orders and enquires into additional requirements
• Locks customers’ orders and provides them with delivery timelines
• Handpicks items on customers’ lists in the correct order
• Ensures orders are complete and properly placed into carts
• Runs items through the checkout counter and pays for them through cash or credit/debit cards
• Packs orders for customers
• Collects cash, checks or charge payments from guests and provides change and charge vouchers if needed
• Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift
• Obtains and reviews information regarding price changes
• Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead
• Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members
• Possible rotations to other stations such as our Bakery or Fresh Pasta counters
• Performs other duties as required or assigned

• Basic math and cash-handling skills
• Basic knowledge of the functions of cash registers
• Personal shopping experience preferred
• High school graduate or equivalent preferred

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Compensation: The base pay for this position is $17 per hour.

Eataly is an equal employment opportunity employer.

It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.

Eataly also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.

If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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