In-Store Personal Banker — Customer Sales & Service

First Convenience Bank; Saginaw (TX); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

First Convenience Bank is seeking a Personal Banker at the Saginaw Wal-Mart location to deliver exceptional customer service and handle cash transactions in a busy retail environment. You will evaluate customer relationships, promote bank products, and ensure compliance with bank policies.

The role requires a flexible schedule including evenings, weekends, and holidays and a focus on serving a diverse customer base, including a large Spanish-speaking population.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Flexible schedule including evenings, weekends, and holidays
• Pass background investigation according to company policy
• Able to get along with co-workers and work effectively in a team environment

Responsabilités

• Provide exceptional customer service, handling cash in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow established policies per bank direction
• Aim for monthly new account production as directed by management
• Participate in in-store prospective selling and cross-sell bank services
• Process deposits and cash withdrawals accurately, balancing daily operations
• Receive cash and checks, verify amounts and endorsements
• Guard against counterfeit checks and improper identifications
• Enter transactions into the computer and issue receipts
• Sell and prepare money orders, cashier's checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Serve a diverse customer base including Spanish speakers
• Perform other tasks as requested by supervisors
• Maintain regular and punctual attendance and adhere to approval limits

Description du poste

First Convenience Bank is seeking a Personal Banker at the Saginaw Wal-Mart location to deliver exceptional customer service and handle cash transactions in a busy retail environment. You will evaluate customer relationships, promote bank products, and ensure compliance with bank policies.

The role requires a flexible schedule including evenings, weekends, and holidays and a focus on serving a diverse customer base, including a large Spanish-speaking population.