In-Store Paint & Customer Solutions Specialist

Sherwin-Williams; Stratham (NH); On-site; USD 20,664 - 27,552; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support customers in Store #5445, Stratham, NH. You will assist in person and over the phone, recommend products, and help meet store sales goals while maintaining product quality and store standards.

The role requires lifting up to 50–70 lbs occasionally, a valid driver’s license, and flexibility to work evenings and weekends. Experience in retail or paint is a plus.

Qualifications

• Must be eighteen years or older.
• Authorized to work in the United States without visa sponsorship.
• Valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Sherwin-Williams internal: must have at least a “meets expectations” rating.
• Must complete HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support customers in Store #5445, Stratham, NH. You will assist in person and over the phone, recommend products, and help meet store sales goals while maintaining product quality and store standards.

The role requires lifting up to 50–70 lbs occasionally, a valid driver’s license, and flexibility to work evenings and weekends. Experience in retail or paint is a plus.