In-Store Luxury Experience Host

The 1916 Company; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

A luxury watch retailer in Scottsdale is seeking a Client Experience Concierge to provide exceptional service and hospitality. This role involves greeting clients, facilitating smooth transitions during their shopping experience, and assisting with appointments and special requests. Candidates should have a minimum of 2-3 years in retail or hospitality and a strong client-centric mindset. The company offers a polished environment and is looking for someone with a passion for personalized service.

Qualifications

• Minimum 2-3 years in luxury retail, hospitality, or client-facing role.
• Polished and professional demeanor.
• Ability to anticipate and address client needs with discretion.

Responsibilities

• Greet clients warmly and offer personalized service.
• Maintain a polished, professional presence.
• Assist in coordinating in-store experiences and special events.

Skills

Luxury retail experience

Exceptional verbal and written communication

Client-centric mindset

Problem-solving skills

Organization and multitasking

Technology proficiency

Understanding of luxury brand culture

Tools

CRM systems

Appointment scheduling tools

Basic office software

Job description

A luxury watch retailer in Scottsdale is seeking a Client Experience Concierge to provide exceptional service and hospitality. This role involves greeting clients, facilitating smooth transitions during their shopping experience, and assisting with appointments and special requests. Candidates should have a minimum of 2-3 years in retail or hospitality and a strong client-centric mindset. The company offers a polished environment and is looking for someone with a passion for personalized service.