In-Store Lead Generator & Customer Engagement Specialist

American Residential Services; Leland (NC); On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Insurance after 31 days

Low-cost medical

Dental and vision

HSA/FSA

401(k) with company match

Paid time off + holiday pay

Company-paid life insurance

Job summary

American Residential Services (ARS) is hiring In-Store Customer Engagement Representatives/Lead Generators to work inside major home improvement retail locations in Leland, NC. This is a sales role focused on customer engagement, lead generation, and appointment setting for ARS home comfort solutions.

You will connect with homeowners, educate them on ARS heating, cooling, plumbing, energy-efficiency, and indoor air quality services, and represent the ARS brand with a professional in-store

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, door-to-door or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in-office meetings.
• Employment is contingent on a background check in accordance with applicable law.

Responsibilities

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional and positive in-store presence.
• Support in-store promotions alongside retail management and ARS team members.

Skills

Outgoing personality

Sales experience preferred

Ability to stand and walk

Weekend and holiday availability

Reliable transportation

Professional appearance

Attend weekly in-office meetings

Background check required

Job description

American Residential Services (ARS) is hiring In-Store Customer Engagement Representatives/Lead Generators to work inside major home improvement retail locations in Leland, NC. This is a sales role focused on customer engagement, lead generation, and appointment setting for ARS home comfort solutions.

You will connect with homeowners, educate them on ARS heating, cooling, plumbing, energy-efficiency, and indoor air quality services, and represent the ARS brand with a professional in-store