In-Store Footwear Specialist: Athlete-First Service

DICK'S Sporting Goods, Inc.; Geneva (IL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Benefits

Job summary

DICK’S Sporting Goods in the United States is hiring a Specialist – Footwear to deliver an athlete-first shopping experience and guide customers with expert product knowledge.

In a fast-paced, team-focused setting, you’ll drive sales, support teammates, onboard new staff, and ensure our floor presentation and loyalty programs shine while upholding safety and stock standards. This role emphasizes coaching, accountability, and respectful service as part of a diverse, energetic store team.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of retail or customer-facing experience.
• Previous retail footwear or athletic brands experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their needs and provide knowledgeable product information.
• Anticipates the needs of the athlete; drives sales through product and service recommendations.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards by following floor set plans, signage, and inventory practices.
• Promotes participation in company programs (loyalty, warranties, private label enrollment).
• Creates a store environment where everyone is welcome and treated with respect.
• Adheres to policies on safety, loss prevention, and standard operating procedures.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in the United States is hiring a Specialist – Footwear to deliver an athlete-first shopping experience and guide customers with expert product knowledge.

In a fast-paced, team-focused setting, you’ll drive sales, support teammates, onboard new staff, and ensure our floor presentation and loyalty programs shine while upholding safety and stock standards. This role emphasizes coaching, accountability, and respectful service as part of a diverse, energetic store team.