Athlete-First Footwear Specialist

DICK'S Sporting Goods, Inc.; Millcreek Township (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist - Footwear to deliver expert footwear guidance, drive sales, and support teammates in a fast-paced retail setting.

You will help athletes find the right products, maintain presentation standards, and participate in store programs while delivering excellent customer service. If you are coachable, collaborative, and reliable, join our team on the sales floor.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience in retail or customer-facing roles is preferred.
• Ability to stand, walk, and lift up to 35 lbs as part of daily duties.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand their needs and providing knowledgeable product recommendations.
• Assists with onboarding and training of new team members and serves as a subject-matter expert for store processes.
• Maintains adherence to merchandising and presentation standards and supports store operations to ensure smooth daily activities.
• Promotes customer participation in programs and services, including loyalty and warranty offerings.
• Creates an inclusive store environment where teammates and athletes are welcomed and treated with respect.

Skills

Retail experience

Customer-facing

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - Footwear to deliver expert footwear guidance, drive sales, and support teammates in a fast-paced retail setting.

You will help athletes find the right products, maintain presentation standards, and participate in store programs while delivering excellent customer service. If you are coachable, collaborative, and reliable, join our team on the sales floor.