In-Store Firearms Expert & Safety Trainer

Mills Fleet Farm e-Commerce Enterprises, LLC; Manitowoc (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

Mills Fleet Farm e-Commerce Enterprises, LLC in Manitowoc, WI, is seeking a Firearms Specialist to serve as the in-store expert for firearms and ammunition and to connect with customers, assess needs, and recommend products.

The role requires educating customers on firearm functionality and safety, handling paperwork, operating the POS and licensing systems, and ensuring compliance with federal, state, and local laws. Flexibility with schedule is expected.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
• 1-2 years of previous firearm sales or related experience is preferred.

Responsibilities

• Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together.
• Teach and train customers how to safely use firearms.
• Communicate politically neutral when working and conversing with customers.
• Complete all local/state/federal paperwork required for the sale of firearms.
• Assist customers with finding and ordering product.
• Understand and operate both the Point of Sale and DNR licensing system.
• Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts.
• Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer’s needs.
• Receive merchandise and understand the return/service policies.
• Ensure federal, state, and local compliance to protect the store’s FFL and adhere to company policy on the handling and inventory of firearms.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Customer service

Firearms knowledge

Communication

Safety training

Education

High School Diploma or GED

Tools

POS system

DNR licensing system

Job description

Mills Fleet Farm e-Commerce Enterprises, LLC in Manitowoc, WI, is seeking a Firearms Specialist to serve as the in-store expert for firearms and ammunition and to connect with customers, assess needs, and recommend products.

The role requires educating customers on firearm functionality and safety, handling paperwork, operating the POS and licensing systems, and ensuring compliance with federal, state, and local laws. Flexibility with schedule is expected.