In-Store Fashion Sales Advisor — Elevate Customer Experience

H&M; Brea (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Benefits package

Diversity & inclusion

Job summary

H&M is seeking a Sales Advisor in the United States to provide outstanding customer service, guide shoppers through our fashion offerings, and help maintain an engaging store environment. You will promote our loyalty app, participate in merchandising, and contribute to a positive, efficient shopping experience.

The role emphasizes fashion knowledge, teamwork, and a proactive approach to helping customers. Flexibility with scheduling and a collaborative store culture are key benefits.

Qualifications

• Experience in customer service or retail environments.
• Ability to engage customers and drive sales.
• Interest and knowledge of fashion trends and products.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote products and advise on fashion trends and outfits.
• Actively promote the Customer Loyalty App and store sustainability initiatives.
• Maintain a clean, organized sales floor and assist with stock replenishment and visual merchandising.
• Support store opening/closing and comply with safety guidelines.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Teamwork

Job description

H&M is seeking a Sales Advisor in the United States to provide outstanding customer service, guide shoppers through our fashion offerings, and help maintain an engaging store environment. You will promote our loyalty app, participate in merchandising, and contribute to a positive, efficient shopping experience.

The role emphasizes fashion knowledge, teamwork, and a proactive approach to helping customers. Flexibility with scheduling and a collaborative store culture are key benefits.