In-Store Customer Service & Orders Specialist

Dominos; High Ridge (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in High Ridge, MO is hiring a Customer Service Representative to greet customers, answer questions, process orders, and ensure accurate cash handling. This full-time role emphasizes friendly service, problem-solving, and adherence to company policies in a fast-paced store environment.

You'll work with a supportive team, learn our order systems, and have opportunities for training and growth while delivering a great guest experience on weekends and holidays as required.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and professional demeanor.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company protocols.
• Computer literacy and familiarity with order processing systems.
• Multitasking ability in a fast-paced environment.
• Stress management skills and ability to remain calm under pressure.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Skills

Communication

Customer service

Cash handling

Computer literacy

Multitasking

Stress management

Team collaboration

Physical stamina

Education

High school diploma or equivalent

Tools

Order processing system

Job description

Domino's in High Ridge, MO is hiring a Customer Service Representative to greet customers, answer questions, process orders, and ensure accurate cash handling. This full-time role emphasizes friendly service, problem-solving, and adherence to company policies in a fast-paced store environment.

You'll work with a supportive team, learn our order systems, and have opportunities for training and growth while delivering a great guest experience on weekends and holidays as required.