Customer Service Pro — Fast-Paced, Friendly, Weekend-Ready

Domino's; High Ridge (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Domino's High Ridge location is seeking a Customer Service Representative to greet customers, handle inquiries, process orders, and ensure satisfaction at this full-time store location.

You'll manage cash, collaborate with team, and maintain a clean, efficient workspace while adhering to company policies and training provided. The role emphasizes accuracy, multitasking during rush periods, and professionalism in weekend shifts.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and professional demeanor.
• Basic math skills for handling cash transactions.
• Computer literacy and familiarity with order processing systems.
• Multitasking ability in a fast-paced environment.
• Stress management skills and ability to remain calm under pressure.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends and holidays as required.
• High school diploma or equivalent preferred; training provided for candidates without previous experience.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Skills

Excellent communication

Customer service orientation

Basic math

Computer literacy

Multitasking

Stress management

Stand for long periods

Weekend/holiday availability

Education

High school diploma or equivalent

Job description

Domino's High Ridge location is seeking a Customer Service Representative to greet customers, handle inquiries, process orders, and ensure satisfaction at this full-time store location.

You'll manage cash, collaborate with team, and maintain a clean, efficient workspace while adhering to company policies and training provided. The role emphasizes accuracy, multitasking during rush periods, and professionalism in weekend shifts.