Customer Service Specialist - Cashier & Orders

Domino's; St. Louis (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Domino's in St. Louis is seeking a Customer Service Representative to greet customers, take orders, and process payments at our store location. You will prepare menu items per guidelines, keep the workspace clean, answer phones, and help ensure a great experience during busy periods.

The role requires strong communication, a friendly attitude, and the ability to work evenings and weekends in a fast-paced setting. Prior customer service experience is preferred.

Qualifications

• Excellent customer service skills with a friendly and professional attitude.
• Strong communication abilities; comfortable interacting with diverse customers.
• Basic math skills for accurate cash handling and transaction processing.
• Ability to multitask and work efficiently in a fast-paced environment.
• Team player mentality with a positive, can-do attitude.
• Detail-oriented to ensure accuracy in orders and cleanliness.
• Flexible to work evenings and weekends.
• Must be at least AGE years of age.
• Ability to pass a criminal background check.

Responsibilities

• Greet customers warmly and take orders with a friendly, professional demeanor.
• Operate the cash register efficiently and accurately process customer payments.
• Prepare consistent, high-quality products according to company guidelines.
• Maintain a clean and organized work environment, ensuring a positive customer experience.
• Answer phone calls promptly and provide helpful information to customers.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adapt to changing customer needs and maintain a flexible approach to work.
• Resolve customer concerns empathetically and efficiently.
• Adhere to company policies and procedures, including grooming standards.
• Contribute to achieving team goals and maintaining high customer satisfaction ratings.

Skills

Customer service

Communication

Math skills

Multitasking

Team player

Attention to detail

Flexibility

Stamina

Education

High school diploma

Tools

POS system

Job description

Domino's in St. Louis is seeking a Customer Service Representative to greet customers, take orders, and process payments at our store location. You will prepare menu items per guidelines, keep the workspace clean, answer phones, and help ensure a great experience during busy periods.

The role requires strong communication, a friendly attitude, and the ability to work evenings and weekends in a fast-paced setting. Prior customer service experience is preferred.