In-Store Customer Experience Associate

Platinum Coastal Group; La Vergne (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service company based in La Vergne, TN, is seeking an Entry Level Customer Service Representative. This on-site role requires effective communication and problem-solving skills to ensure customer satisfaction. The representative will handle inquiries, provide information, and resolve complaints while maintaining a friendly demeanor. Ideal candidates should have a high school diploma and experience in customer service. Join to enhance the customer experience and contribute to team success.

Qualifications

• Previous customer service or client-facing experience is advantageous.
• Ability to work both independently and as part of a team.
• Strong commitment to customer satisfaction and service excellence.

Responsibilities

• Handle customer inquiries in-store.
• Resolve customer complaints and issues in a timely and effective manner.
• Collaborate with team members to achieve service excellence.

Skills

Strong oral and written communication skills

Problem-solving abilities

Multitasking and prioritization

Customer service software proficiency

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

CRM systems

Job description

A customer service company based in La Vergne, TN, is seeking an Entry Level Customer Service Representative. This on-site role requires effective communication and problem-solving skills to ensure customer satisfaction. The representative will handle inquiries, provide information, and resolve complaints while maintaining a friendly demeanor. Ideal candidates should have a high school diploma and experience in customer service. Join to enhance the customer experience and contribute to team success.