Retail Customer Care Associate I

Dollar Tree Stores; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Nashville, TN is looking for a Customer Service Associate. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates have a high school diploma or equivalent and customer service experience. Strong communication, problem-solving, and organizational skills are essential. This position offers part-time hours along with various benefits, including retirement plans and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A leading retail company in Nashville, TN is looking for a Customer Service Associate. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates have a high school diploma or equivalent and customer service experience. Strong communication, problem-solving, and organizational skills are essential. This position offers part-time hours along with various benefits, including retirement plans and educational assistance.