Customer Experience Associate

Domino's Pizza; New Haven (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's is looking for a full-time Customer Service Representative for their location in New Haven, Indiana. The role involves dealing directly with customers via phone, electronic means, or in person. Candidates should possess excellent communication skills and be able to fulfill customer inquiries efficiently.

The position also entails assisting in food preparation and maintaining a clean store environment. Training will be provided on the job, ensuring all employees are well-equipped to succeed.

Qualifications

• Ability to communicate verbally with customers and co‑workers.
• Ability to handle customer inquiries and complaints.
• Must have a clear and upbeat speaking voice.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Help maintain the cleanliness of the store.
• Assist in preparing food products.

Skills

Communication skills

Customer service orientation

Mathematical skills

Job description

Customer Service Rep(02648) - 320Broadway St

• Full-time
• Job Category Org: Store Customer Service Rep

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.

• Have a memorized knowledge of our menu.

• Handle and resolve customer inquiries and complaints.

• Smile both over the phone and when face to face with all customers.

• Help in preparing of food products.

• Help keep the store clean.

Training - Orientation and training provided on the job.

Communication Skills -

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

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Job Location