In-Store Connectivity Sales Pro – Customer Experience

Optimum Communications Inc.; Pequannock Township (NJ); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum Communications Inc. is seeking enthusiastic, motivated, and self-driven individuals to reshape how people connect.

As a Retail Sales Consultant, you will join one of the company’s largest sales channels, forging strong customer connections while surpassing sales targets and delivering an unmatched customer experience. You will act as an in-store brand ambassador, selling our connectivity solutions and creating lifelong customers through excellent service.

Qualifications

• High school diploma or equivalent.
• Minimum one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills to support solutions.
• For some locations, ability to travel to other stores within 35 miles.
• Physical ability to stand for long periods and lift up to 50 pounds.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: engage with customers and guide them to the right products and services.
• Store Expert: stay up to date with product options and industry trends to educate customers.
• Problem Solver: assist customers with billing, service questions, payments, exchanges, and equipment issues.
• Brand Ambassador: represent Optimum with professionalism and integrity.
• Team Builder: collaborate with colleagues to ensure an exceptional customer experience.

Skills

Retail selling

Customer service

Communication

Problem solving

Independent work

Technical literacy

Team collaboration

Education

High school diploma or equivalent

Job description

Optimum Communications Inc. is seeking enthusiastic, motivated, and self-driven individuals to reshape how people connect.

As a Retail Sales Consultant, you will join one of the company’s largest sales channels, forging strong customer connections while surpassing sales targets and delivering an unmatched customer experience. You will act as an in-store brand ambassador, selling our connectivity solutions and creating lifelong customers through excellent service.