In-Store Connectivity Sales Expert

Optimum Communications Inc.; Ronceverte (WV); On-site; USD 17,000 - 28,000; Full time

Job summary

Optimum seeks enthusiastic, motivated, and self-driven individuals for the Retail Sales Consultant role. You will be part of one of the company’s largest sales channels, building connections with customers, exceeding sales targets, and delivering an unparalleled experience.

As a valued member of the Optimum Retail team, you will embody the brand while selling connectivity solutions and creating lifelong customers through exceptional service.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: You will be the first point of contact for our customers and create a positive environment, guiding them to the right products.
• Store Expert: Maintain deep product knowledge and stay updated on industry trends to educate customers.
• Problem Solver: Assist customers with billing and service questions, process payments/exchanges, and troubleshoot issues.
• Brand Ambassador: Represent the Optimum brand with professionalism and enthusiasm.
• Team Builder: Collaborate with colleagues to ensure an exceptional customer experience and provide backup support.

Skills

Effective communication

Negotiation

Problem-solving

Self-motivation

Computer skills

Education

High school diploma or equivalent

Job description

Optimum seeks enthusiastic, motivated, and self-driven individuals for the Retail Sales Consultant role. You will be part of one of the company’s largest sales channels, building connections with customers, exceeding sales targets, and delivering an unparalleled experience.

As a valued member of the Optimum Retail team, you will embody the brand while selling connectivity solutions and creating lifelong customers through exceptional service.