In-Store Concierge & Service Hub Associate

Bloomingdale's; Framingham (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance bonuses

Merchandise discounts

Inclusive work environment

Empowerment to impact

Employee Assistance Program

Volunteer opportunities

Job summary

Bloomingdale's is seeking a B-Helpful Professional in Framingham to serve as a go-to resource for customers and associates, helping deliver an easy and enjoyable shopping experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, process easy returns, provide tourism information, and book appointments for in-store services.

The role emphasizes speed, attention to detail, collaboration, and adaptability, with a requirement to greet customers, engage with

Qualifications

• High School Diploma or equivalent is encouraged to apply.
• No experience required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction.
• Embrace and be proficient with technology.
• Participate in the merchandising and operational requirements of the role.

Skills

Interpersonal skills

Communication

Teamwork

Adaptability

Self-starter

Customer service

Education

High School Diploma or equivalent

Tools

POS systems

Cash register

Job description

Bloomingdale's is seeking a B-Helpful Professional in Framingham to serve as a go-to resource for customers and associates, helping deliver an easy and enjoyable shopping experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, process easy returns, provide tourism information, and book appointments for in-store services.

The role emphasizes speed, attention to detail, collaboration, and adaptability, with a requirement to greet customers, engage with