In-Store Client Specialist: Relationship Builder

KnitWell Group; Plano (TX); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits: Comprehensive packages

50%, 60% & 70% merchandise discount

Referral incentive program

Discounts on travel

Discounts on shopping

Discounts on concerts

Job summary

Talbots is seeking a part-time retail associate at Store 00109 Plano, TX to deliver exceptional customer experiences and build lasting client relationships. You will work in a fashion-forward environment, helping clients with styling and product recommendations while representing the Talbots brand with integrity.

The role emphasizes teamwork, suggested evening/weekend availability, and a Customer-first mindset. This position supports growth, incentives, and a generous employee discount program.

Qualifications

• Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
• Able to work cooperatively in a diverse work environment.
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
• Possess excellent written and verbal communication skills and a high level of integrity.
• Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
• Professional, assertive, and friendly with the ability to make decisions independently.
• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Professionally represent the brand image.

Skills

Clienteling

Communication

Teamwork

Hospitality

Organizational skills

Tools

POS systems

iPad usage

Job description

Talbots is seeking a part-time retail associate at Store 00109 Plano, TX to deliver exceptional customer experiences and build lasting client relationships. You will work in a fashion-forward environment, helping clients with styling and product recommendations while representing the Talbots brand with integrity.

The role emphasizes teamwork, suggested evening/weekend availability, and a Customer-first mindset. This position supports growth, incentives, and a generous employee discount program.