In-Store Banking & Service Specialist — Flexible Hours

First Convenience Bank; Farmington (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

First Convenience Bank in Farmington, NM is seeking a Personal Banker to deliver exceptional customer service, handle cash transactions in a high-volume sales environment, and promote bank products to meet the financial needs of customers.

The role requires working a flexible schedule that may include evenings, weekends and holidays, with emphasis on accuracy, compliance and teamwork in a diverse, Spanish-speaking customer base.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Must get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor’s direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Job description

First Convenience Bank in Farmington, NM is seeking a Personal Banker to deliver exceptional customer service, handle cash transactions in a high-volume sales environment, and promote bank products to meet the financial needs of customers.

The role requires working a flexible schedule that may include evenings, weekends and holidays, with emphasis on accuracy, compliance and teamwork in a diverse, Spanish-speaking customer base.