In-Store Asset Protection & Safety Lead

Sephora company; San Francisco (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Competitive pay

Job summary

Sephora is seeking an Asset Protection Partner in San Francisco to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

You will spend 75-80% on the selling floor, deterring theft, supporting service, and maintaining safety, while collaborating with leadership to align shrink reduction

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence; spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership; collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate; use CCTV and reporting tools to identify and investigate losses.
• Incident response; de-escalate situations professionally, prioritizing safety and client experience; execute audits and prepare reports.
• Compliance; adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court on behalf of the company if required.

Skills

Excellent communication

Conflict de-escalation

CCTV familiarity

Team collaboration

Attention to detail

Tools

CCTV reporting tools

Job description

Sephora is seeking an Asset Protection Partner in San Francisco to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

You will spend 75-80% on the selling floor, deterring theft, supporting service, and maintaining safety, while collaborating with leadership to align shrink reduction