In-Store Artist

Golden Goose; St. Louis (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Golden Goose in St. Louis Plaza Frontenac is seeking a passionate Store Sales & Co-creation specialist to enhance our customer experience. You will work on the floor and in the co-creation area, transforming client ideas into unique GG items while upholding brand storytelling.

The role blends hands-on art, relationship building, and sales, with flexible hours including nights and weekends. Join a brand that values individuality, craft, and personalized service in a luxury retail setting.

Qualifications

• Retail or customer service experience preferred.
• Strong communication and empathy required.
• Artistic drawing and basic sewing skills preferred.
• Willing to work varied hours including nights, weekends and holidays.
• Fluency in local language; additional languages a plus.

Responsibilities

• Co-create personalized GG products with clients using drawing/illustration techniques.
• Guide clients through a unique in-store co-creation experience.
• Assist with sales on the floor and post-sale activities, inventory and loyalty programs.
• Register customers on Golden App for segmentation.
• Maintain the co-creation area per visual merchandising standards.
• Support store operations, including opening/closing and health & safety.
• Use IT and digital tools to enhance engagement.

Skills

Sales experience

Empathy & communication

Artistic drawing skills

Problem solving

Time management

Flexibility

Education

Design or art education

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. We are looking for a passionate talent to build our customer experience. The candidate will join the team located in St. Louis Plaza Frontenac. The position will report directly to the Store Manager.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming Golden Goose items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES*

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques, following the company guidelines;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Act as a Sales Associate when not co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement.

KEY REQUIREMENTS

• Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus;
• Problem solving and time management skills;
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills);
• Empathy, solid communication and interpersonal skills, strong team attitudes;
• Flexibility to adapt to the evolving needs of the business and our customers;
• Education in the design or art fields is preferable
• Availability to work varied hours and days including nights, weekends and holidays as needed;
• Flexibility to travel for specific mission or support.

Place of Work: Plaza Frontenac

*This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.