In-Room Dining Server

Pyramid Global Hospitality; Riverside (CA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Job summary

Pyramid Global Hospitality is seeking a highly motivated Room Service Server to join their team at The Mission Inn Hotel & Spa in Riverside, California. This role involves taking guests’ orders over the phone and delivering food and beverages to their rooms, ensuring accuracy and timely service. Ideal candidates will have 2-4 years of food service experience, a welcoming personality, and excellent communication skills.

The position offers compensation of $16.90 per hour within a supportive and inclusive work environment. Join our team and contribute to creating exceptional guest experiences at this historic property.

Qualifications

• 2-4 years of food service experience required.
• Engaging and welcoming personality is essential.
• Knowledge of food menu and preparation methods.

Responsibilities

• Take guests' orders over the phone and deliver to rooms.
• Ensure accurate food orders and timely delivery.
• Maintain high standards of service etiquette.

Skills

Customer focus

Food service experience

Knowledge of wine, beer, cocktails, and spirits

Excellent communication skills

Ability to work under pressure

Job description

Company Overview

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About Our Property

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four‑Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community‑driven environment where collaboration and connection are at the core of everything we do. Our work is purpose‑driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.

Joining our team means becoming part of a people‑first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Room Service Server to join our team! Room Service is responsible for taking guests’ orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery.

Your Role

• Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
• Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities.
• Collects orders from the kitchen, ensuring they have been prepared correctly, and promptly and efficiently deliver to the guest’s room.
• Will submit signed checks and reconcile daily sales.
• Assists with the collection of Room Service trays and other food and beverage items from the guest rooms, including proper breakdown of trays and other items.
• Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guest’s dining experience.
• Consistently delivers courteous, professional service.
• Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.

What are we looking for?

• Someone with an engaging and welcoming personality.
• Someone with 2-4 years of food service experience.
• Someone with knowledge of wine, beer, cocktails, and spirits.
• Someone who can work under pressure in a fast‑paced environment.
• Someone with a passion for creating an exceptional experience for all guests.
• Someone with excellent communication skills.

Compensation

$16.90 per hour.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.