In-Room Dining Specialist — Luxury Hotel

Heritage-Hotels-and-Resorts; Albuquerque (NM); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

401(k) match

Employee discounts

Complimentary meals

Free parking

Growth opportunities

New Mexico pride

Job summary

Heritage Hotels & Resorts in Albuquerque, NM, seeks a friendly Room Service Server to deliver in-room dining with warmth and precision. You will present meals, answer questions, and ensure compliance with safety and alcohol service guidelines.

This role requires strong guest services, reliable time management, and the ability to lift up to 40 pounds. Previous hospitality experience is preferred; high school diploma or equivalent is required; certifications in food handling and alcohol service

Qualifications

• High school diploma or equivalent required.
• Food handling and sanitation familiarity.
• New Mexico Food Handler Certification and Alcohol Server Certification required.
• Hospitality or customer service experience preferred.
• Ability to lift up to 40 pounds and stand for long periods.
• Availability to work nights, weekends and holidays.

Responsibilities

• Deliver prompt in-room dining service with presentation.
• Answer menu questions and provide recommendations by phone.
• Ensure responsible alcohol service and guest identification verification.
• Maintain sanitation and safety standards throughout service.
• Provide friendly, professional interaction with guests and team members.

Skills

Communication

Customer service

Time management

Attention to detail

Professionalism

Reliability

Education

High school diploma or equivalent

Tools

POS system

Job description

Heritage Hotels & Resorts in Albuquerque, NM, seeks a friendly Room Service Server to deliver in-room dining with warmth and precision. You will present meals, answer questions, and ensure compliance with safety and alcohol service guidelines.

This role requires strong guest services, reliable time management, and the ability to lift up to 40 pounds. Previous hospitality experience is preferred; high school diploma or equivalent is required; certifications in food handling and alcohol service