In Room Dining Server PM | Part Time

Omni Hotels & Resorts; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an established industry player renowned for its exceptional service and charm. As a Room Service Associate, you'll deliver delightful dining experiences while ensuring the highest standards of service. This role requires a friendly and motivated individual who thrives in a dynamic environment. You'll be responsible for preparing and serving orders, maintaining cleanliness, and assisting guests throughout their stay. If you have a passion for hospitality and a commitment to excellence, this could be your perfect opportunity to shine in a vibrant team atmosphere.

Qualifications

• Previous experience in food and beverage service in fine dining or hotel is essential.
• Room service experience preferred and must be flexible with scheduling.

Responsibilities

• Ensure quick, efficient, and professional room service for guests.
• Maintain cleanliness and presentation of room service areas.

Skills

Food and Beverage Service

Customer Service

Fluent English

Education

TABC Certification

Food Handler Certification

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

• Complete knowledge of service time, menu and specials
• Prepare, deliver and serve orders using Moments of Service
• Inquire if additional service is needed
• Responsible for each check
• Pick up trays and tables
• Responsible for set-up, delivery and presentation of amenities
• Must consult with supervisor on any food pick up difficulty
• Attend all designated staff meetings and training sessions
• Complete any tasks and side duties assigned by manager
• Responsible for maintenance and cleanliness of room service areas
• Aid guests in locating other areas of the hotel (walk them to the destination if possible)
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Must have previous food and beverage experience in fine dining or hotel
• Room Service experience is preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are require
• Candidates must be able to speak fluent English