In Room Dining Server PM | Part Time

Omni Hotels and Resorts; Asheville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Room Service Associate to uphold the highest guest service standards. This role involves preparing and delivering orders while ensuring cleanliness and professionalism. Candidates should possess a passion for service, previous experience in food and beverage, and the ability to work flexible hours, including weekends and holidays. Join a dynamic team where respect and empowerment are at the core of the work culture, and make a meaningful impact on guests' experiences in a stunning location with breathtaking views of the Blue Ridge Mountains.

Qualifications

• Previous experience in fine dining or hotel required.
• Flexible schedule including weekends and holidays is a must.

Responsibilities

• Ensure quick, efficient, and professional Room Service.
• Prepare, deliver, and serve orders while maintaining cleanliness.
• Adhere to cash handling standards and company policies.

Skills

Food and Beverage Experience

Customer Service

Fluent English

Cash Handling

Education

TABC Certification

Food Handler Certification

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports, and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa, and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by ensuring quick, efficient, and professional Room Service.

Responsibilities

1. Complete knowledge of service time, menu, and specials
2. Prepare, deliver, and serve orders using Moments of Service
3. Inquire if additional service is needed
4. Responsible for each check
5. Pick up trays and tables
6. Responsible for set-up, delivery, and presentation of amenities
7. Consult with supervisor on any food pick-up difficulty
8. Attend all designated staff meetings and training sessions
9. Complete any tasks and side duties assigned by manager
10. Responsible for maintenance and cleanliness of room service areas
11. Aid guests in locating other areas of the hotel (walk them to the destination if possible)
12. Adhere to cash handling standards
13. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
14. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

1. Must have previous food and beverage experience in fine dining or hotel
2. Room Service experience is preferred
3. Must be able to work a flexible schedule including weekends and holidays
4. TABC and Food Handler certifications are required
5. Candidates must be able to speak fluent English

Job Locations: US-NC-Asheville

Posted Date: 5 days ago (4/7/2025 2:56 PM)

Requisition ID: 2025-121563

# of Openings: 1

Category (Portal Searching): Food & Beverage