In Room Dining Server - Full time

Four Seasons; Hawaii; On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Employee Travel Program

Complimentary Employee Meal

Job summary

Four Seasons is looking for dedicated individuals to serve guest needs at our Maui resort. This role includes delivering food orders, providing detailed knowledge of menu items, and ensuring a top-notch dining experience. Candidates should have at least one year of food service experience and excellent customer service skills.

We offer a competitive salary starting at $16.00 per hour, comprehensive benefits, and excellent training opportunities. Join us in delivering exceptional guest experiences at our luxury oceanfront resort.

Qualifications

• Minimum one year food service or related work experience.
• Able to read and speak English.

Responsibilities

• Deliver food orders to the guest in-room and ensure proper food quality.
• Greet guests and describe menu items with engaging descriptions.
• Breakdown and clean room service tables and stations.

Skills

Customer service skills

Ability to carry and balance a tray

Education

Hawaii Food Handler’s Card

Maui Liquor Card

Tuberculosis Clearance ServSafe (within 3 months)

Job description

Overview

About Four Seasons. Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. The location is Maui’s glamorous oceanfront resort, offering an open-air beachfront experience and bespoke guest moments.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Role overview

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

What You Will Do

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using engaging descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.
• Breakdown, clean and set up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.

What You Bring

• Minimum one year food service or related work experience
• Excellent customer service skills
• Ability to carry and balance a tray
• Able to read and speak English
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance ServSafe (within 3 months)

What We Offer

• Competitive salary & wages
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break
• Hourly Rate: $16.00 + tips

Schedule & Hours

• Full time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf