Server AM | In-Room Dining

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

On-site cafeteria

Job summary

Omni Dallas Hotel in Downtown Dallas seeks a friendly server to deliver food orders to guest rooms and uphold exceptional service across our eight dining experiences. You will directly support guests, maintain superior presentation, and contribute to memorable stays for our patrons.

You will use MICROS, handle cash, and work flexible shifts including weekends and holidays. Candidates must have Food Handlers and TABC or be willing to obtain them upon hire; strong English communication is

Qualifications

• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including weekends, and holidays.
• MICROS Experiencepreferred.

Responsibilities

• Must have complete knowledge of service time, menu, and specials.
• Prepare, deliver and service orders.
• Always inquire if additional service is needed.
• Responsible for each check.
• Responsible for pick-up tables and trays.
• Responsible for set-up, delivery and presentation of VIP amenity.
• Responsible for hospitality set-up.
• Must consult with supervisor on any food pick-up difficulty.
• Complete all side duties as assigned.
• Must minimize breakage.
• Attend all designated staff meetings and training sessions.

Skills

Service-minded

Clear English communication

Multi-tasking

Flexible shifts

Cash handling experience

Tools

MICROS

Job description

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city!

If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview

The server is responsible for delivering food orders to guest rooms and providing exceptional service. This position will create memorable experiences for all guests enjoying the food and beverage experience.

Responsibilities

• Must have complete knowledge of service time, menu, and specials.
• Prepare, deliver and service orders.
• Always inquire if additional service is needed.
• Responsible for each check.
• Responsible for pick-up tables and trays.
• Responsible for set-up, delivery and presentation of VIP amenity.
• Responsible for hospitality set-up.
• Must consult with supervisor on any food pick-up difficulty.
• Complete all side duties as assigned.
• Must minimize breakage.
• Attend all designated staff meetings and training sessions.

Qualifications

• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including weekends, and holidays.
• MICROS Experiencepreferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.