In-Room Dining ~ Server

Rosewood Miramar Beach; Montecito (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

A leading luxury hotel is seeking an In-Room Dining Server to deliver exceptional service and guest satisfaction. This role involves taking and serving food and beverages to guests, maintaining confidentiality, and ensuring a clean work environment. Ideal candidates will have restaurant experience in luxury settings and relevant certifications.

Qualifications

• Minimum 21 years of age to serve alcohol.
• At least three years of restaurant service experience, preferably in luxury settings.

Responsibilities

• Provide Forbes 5 Star rated service and guest satisfaction.
• Take food and beverage orders and serve them to guest rooms.
• Maintain a clean and tidy work environment.

Skills

Attention to detail

Speed

Accuracy

Organization

Good judgment

Teamwork

Confidentiality

Ability to work independently

Education

Diploma or some college

Valid Food Handler Certification

Responsible Beverage Service Certification

Alcoholic Beverage Control (ABC) Server ID

Job description

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We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional In-Room Dining (IRD) Server. The IRD Server will be responsible for providing Forbes 5 Star rated service and guest satisfaction, adhering to the standards of the property. Responsibilities include taking food and beverage orders, retrieving and serving alcoholic and non-alcoholic beverages and food to guest rooms courteously and efficiently, collecting payments, and maintaining a clean, tidy work environment. The role requires discretion when entering guest spaces, respecting guest privacy, and creating memorable culinary experiences in their rooms.

Confidentiality: While working for the company, access to confidential information concerning the company, guests, and associates is inevitable. It is vital that all such information remains confidential and is not disclosed outside the company unless authorized.

Skills Required: Attention to detail, speed, accuracy, organization, good judgment, teamwork, confidentiality, and the ability to work independently with minimal supervision.

Technical Skills: Ability to perform job functions efficiently, work under pressure, operate equipment, differentiate food dates, and follow recipes. Physical stamina to handle an 8-12 hour shift in a hot, noisy environment is essential.

Language: Proficiency in English is required; additional languages are preferred.

Physical Requirements: Ability to lift 50 pounds, endure physical movements, and communicate effectively with guests and staff. The kitchen environment involves exposure to heat, cold, slippery surfaces, and various appliances.

Qualifications: Diploma or some college, valid Food Handler and Responsible Beverage Service Certifications, Alcoholic Beverage Control (ABC) Server ID, and minimum 21 years of age to serve alcohol.

Experience: At least three years of restaurant service experience, preferably in luxury or ultra-luxury settings, with hotel operational exposure being a plus.

The pay rate is $16.50/hour plus tips. This is a full-time, entry-level position within the management and manufacturing job functions in the hospitality industry.