In Room Dining Server

Pacific City Operations, LLC; Huntington Beach (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Pacific Hospitality Group is seeking an enthusiastic team member in Huntington Beach to deliver food, beverage and amenities to guests. You will set up trays, describe menu items, and ensure orders are complete with accuracy.

Ideal candidates bring basic food service knowledge, strong customer service skills, and the ability to upsell while maintaining high standards of sanitation and safety.

Qualifications

• Prior food service experience preferred.
• Basic knowledge of food and beverage preparation and service standards.
• Ability to read and interpret safety rules and procedures.

Responsibilities

• Deliver food, beverage and amenities to guests in a timely manner.
• Set up food trays with proper settings and condiments.
• Describe menu items, methods of preparation and prices as needed.
• Maintain knowledge of all menu items.
• Upsell food and beverage items to maximize profitability.
• Follow all sanitation, TIPS and health guidelines.

Skills

Food service experience

Customer service

English communication

Basic math

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment. Hourly Rate: $16.90.

What you will accomplish

• Delivers food, beverage and other amenities to guests in a timely manner using golf cart, hot box cart, or walking with a tray.
• Sets up food trays with proper settings and condiments and ensures order is complete before leaving the kitchen.
• Describes all menu items, methods of preparation and prices as needed.
• Maintains knowledge of all menu items.
• Upsells food and beverage items to maximize profitability.
• Describes all menu items, methods of preparation and prices as needed.
• Maintains knowledge of all menu items.
• Upsells food and beverage items to maximize profitability.
• Follows all standard food handling, sanitation, TIPS and health department guidelines.

What you will bring

• Prior food service experience desired.
• Possess a basic knowledge of food and beverage preparation, service standards of comparable hotel, guest relations and etiquette.
• Must have a basic knowledge of wine, beer, liquors, waters and drinks served.
• Requires ability to serve needs of guests through verbal face-to-face and telephone interactions.
• Contacts sometimes contain confidential/sensitive information so requires ability to use discretion.
• Must demonstrate positive attitude and professional demeanor.
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Requires ability to learn and use telephone and POS computer systems used at the hotel.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another.