In Reach Coach (Mid State Region)

Towson; North Carolina; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dedicated team at a local governmental agency focused on empowering individuals with serious mental health challenges. As an In Reach Coach, you will play a crucial role in providing support and resources to those in need, ensuring they receive comprehensive care that addresses their physical, behavioral, and social health. This position offers the opportunity to make a meaningful impact in the lives of individuals and their families, all while enjoying the flexibility of remote work. With a commitment to professional growth and a diverse, inclusive culture, this role is perfect for those passionate about making a difference in their community.

Benefits

Health Insurance - no premium for employee coverage

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days

12 paid holidays

401k with 5% employer match

Public Service Loan Forgiveness Qualifying Employer

Work-from-home flexibility

Qualifications

• 1+ year experience in Health and Human Services field required.
• Must be a North Carolina Certified Peer Support Specialist.

Responsibilities

• Facilitate transition planning for individuals with serious mental illness.
• Provide education and support to members and guardians.

Skills

Peer Support

Behavioral Health Knowledge

Community Resource Navigation

Care Coordination

Outreach Experience

Education

High School Diploma or GED

Tools

ADP Career Center

Job description

Office Location: Remote in Trillium’s Mid State region: Requires you to live within 75 miles of Trillium’s Mid State region: (Anson, Guilford, Montgomery, Randolph, and Richmond counties, North Carolina)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals, and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For:

The In Reach Coach is responsible for Diversion and In Reach activities for the TCL Special Healthcare Population with Serious and Persistent Mental Illness (SPMI) residing in Adult Care Homes, State Hospitals, Correctional Institutions, and various community settings by providing education about community resources, services, supports and TCL permanent supportive housing. The In Reach Coach ensures members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health/unmet health resource needs that helps to establish positive outcomes for members and facilitates community integration.

On a typical day, you might:

• Partner with Diversion staff, Transition Coordinators, and Next Step Rehousing Team to facilitate transition planning and progression through the TCL process.
• Collaborate with Trillium Integrated Care Nurse, OT, COTA and Clinician to identify complex care needs and clinical service linkage needs.
• Provide education and support to members and guardians.
• Assist members/legally responsible person in choosing service provider, direct the planning process/plan development, and navigate the healthcare system.
• Document activities.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm.
• A remote work option available for most positions.
• Health Insurance - no premium for employee coverage.
• Flexible Spending Accounts.
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment.
• 401k with 5% employer match & immediate vesting.
• Public Service Loan Forgiveness Qualifying Employer.

Qualifications:

Education: High School or GED.

Experience:A minimum of one (1) year paid experience in the Health and Human Services field, including experience working with any combination of the BH/SU/IDD population with experience working directly with people experiencing serious and persistent mental illness, severe or prolonged substance use, intellectual or developmental disabilities. Duties such as experience teaching BH/SU/IDD population students, or working with them in institutional settings, performing general outreach with individuals, coordinating services/appointments, engaging in health promotion activities, linking members to community resources, and supporting a care team would be qualifying experience.

OR

Be a person with one (1) year lived experience with a behavioral health and/or substance use condition with demonstrated knowledge of and/or direct personal experience.

OR

Be a person with one (1) year lived experience with a behavioral health condition and/or substance use.

*Relevant experience is defined as experience working with individuals with mental health, substance use and/or I/DD. Experience and knowledge of peer support and experience working with individuals who are transitioning from a facility to independent living.

*Lived Experience is defined as living in recovery with mental illness and/or substance use disorder.

License/Certification: Required to be a North Carolina Certified Peer Support Specialist, which may be attained within six (6) of commencing employment with Trillium.

The NCCPSS Program requires all applicants for certification to meet the following Program eligibility requirements:

• Must be 18 years or older.
• Have lived experiences and in recovery from a serious mental illness and/or substance use disorder.
• Must be in recovery for at least ONE year.
• Have a high school diploma or equivalent.

Preferred: (if applicable)

Currently Certified Peer Support Specialist Certification.

Must have a valid driver’s license.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

• Employer Name.
• Dates of service (month & year).
• Average number of hours worked per week.
• Essential duties of the job as related to the position you’re applying for.
• Education.
• Degree type.
• Date degree was awarded.
• Institution.
• Licensure/certification, if applicable.

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an updated resume in the Talent Community profile.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.